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The Four Critical Relationships all Leaders Must Develop

Towards:

  • Boss
  • Direct Reports
  • Peers
  • Customers

Boss

  • Set a clear strategic direction and align it with the organization’s.
  • Help others feel connected to the organization’s purpose and future
  • Have the necessary skills and knowledge to perform job duties effectively.
  • Be open to feedback and adjust behavior accordingly.
  • Bring your best game each day.

Direct Reports

  • Leverage the strengths of each team member.
  • Treat others with dignity and respect.
  • Create a work environment that motivates high performance.
  • Be loyal to your people.
  • Remove obstacles and reduce their struggle in doing their jobs.

Peers

  • Follow through on actions, promises, and assignments.
  • Accept responsibility for your actions and the actions of your team.
  • Communicate a compelling vision for partnering together.
  • Demonstrate high ethical standards.
  • Openly share knowledge and insights.

Customers

  • Align business goals to customer goals.
  • Be fair and open about issues and concerns.
  • Know when to stop analyzing a problem and make a decision.
  • Apologize and identify possible solutions.
  • Live, lead, manage, and work with integrity.

From: Parker Stewart, J, Stewart, DJ. Lead Now!: A personal leadership coaching guide for results-driven leaders. 2021.

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